About PDR

The Repair Process

NSP expert technicians are specially trained to repair the dings and dents on your auto to its original factory-finished appearance using innovative, new metal sculpting methods without the use of expensive and environmentally damaging paint or fillers. Our technicians use special tools to get in behind the dent and massage the metal back to its original position. Our technicians can access almost any panel on your car.

Where It Works

NSP technicians will try to remove almost any dent to satisfy a customer, but will utilize their past experiences to determine whether or not a dent can be 100% removed. The most important factors that determine whether or not a dent can be removed are as follows:

• Where the dent is located on the car - Is it in the middle of a panel (positive), or is it on the edge (negative) of a door, trunk or hood.
• Is there paint damage or scrapes across multiple panels - This usually tells us the damage will be too severe, or we will crack the paint when the dent is worked on or removed.

NSP technicians have the ability to remove dents on all makes and models of cars. They also have the ability to work on all panels of the cars, except in the following cases:

• Most edges of a car door, hood, trunk, etc. are double metal and are difficult to work. Some small dents are removable when on these edges.
• The rounded areas above and below the front and rear lighting assemblies.
• Around the lock on the doors and trunk, especially if it was broken into.
• The edges along the front and back of the roof and hood.
• We do not work on chrome, metal or rubber bumpers.

Our Guarantee

National Service Partners wants you to be completely satisfied with your repair, or you will not be charged. Service and quality is important to us, that's why we make this commitment to you.

Our Commitment To Quality:

• Provide the highest quality dent repair and paint touch-up in the industry
• Provide service in the least amount of time at the best value possible
• Respond promptly to each customer every time
• Always schedule repairs at the convenience of the customer
• Use environmentally safe products and methods
• Conduct every aspect of business in a friendly, professional manner
• Provide expertly trained technicians to ensure ongoing satisfaction

Paintless Dent Repair FAQ's

What is paintless dent repair?
Paintless dent repair is a process which returns a car to "pre-dent" condition without damaging or adding paint.

How do you remove the dents? 
NSP uses special tools to get in behind the dent and massage the metal back to its original position. Our technicians can access almost any part on your car.

Are your technicians certified and insured? 
Each NSP Partner and technician undergoes an ongoing certification process and are required to be the leaders in the industry. Also, our insurance surpasses the industry standard amounts required.

What do I do if I'm not satisfied?
The NSP guarantee is that if you are not completely satisfied with the work, you do not have to pay.

How long can I expect the process to take?
Most work is completed in 30 minutes to 2 hours - depending on the degree of difficulty. Appointments are scheduled at the customer's convenience, usually within a few days of your initial call.

Is paintless dent repair an accepted alternative by the insurance industry?
Yes! Paintless dent repair is accepted by the insurance industry.

How much does an average service cost, both paintless dent repair and colors?
The average retail dent service is between $135 and $165. The average touch-up paint service is around $150.

What do I have to do to set up an appointment?
Contact us at 1-877-898-7755 and you'll receive a prompt return call to set an appointment time and place. The NSP technician will meet you, inspect the work to be performed and give a final estimate before doing the repair.